At Highland Taylor Fabrics our ultimate goal is to provide a superior customer experience you can count on every time you make a purchase. Our satisfied customers speak for themselves, and every day we pledge to ensure that our customers' needs and expectations are met.
We want you to provide feedback related to the purchasing process and overall satisfaction with our products. As such, we e-mail customer satisfaction surveys for you to provide candid responses. Our executives review every survey and follow up with our customers when needed. Also, we have on more than one occasion instituted our customers' suggestions for improvements into our business process. Your satisfaction is vital to our success, and we will do everything we can to make the purchasing process as effortless as possible.
To avoid any assumptions and grievances, please read our terms & conditions, return policies, warranties and privacy policies carefully as some of our products are custom-made or non-returnable, close-out items. For all customer satisfaction issues and further information regarding our quality products at Highland Taylor Fabrics, you may contact us at . We look forward to exceeding your expectations.